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The Lighting Store London
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Reviews
Home & Garden in London
- Golders Green
779-781 Finchley Road
, Golders Green, London, NW11 8DN
+44 (0) 20 8201 8628
http://www.thelightingstore.co.uk
The Lighting Store holds a vast range of contemporary and modern lighting, involving elements from decorative and simplistic designs and encompassing the classic, chic and avant-garde.
Tags:
art deco lighting, designer lighting, lighting retailers
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The Lighting Store
London
Reviews
Shocked - I am in the process of furnishing my house & every bulb needs to be covered! I popped into this store on Finchley Road & decided to purchase a couple of smaller fittings before spending any large sums on any of the larger, grander ones I would like. They were very quick to take payment which was fine because I was told that these fittings would be with them the following Friday & they would call when they arrived. No call so I called them, to be fair they apologised & said they would chase up & call me back. No call so I called again, still no light fittings but another promise to call me back when they arrived. No call again so I called for the third time to find that the fittings were now in store but unfortunately I had to endure an incredibly rude man at the end of the phone, the Chairman, Kenny Collins - to detail the entire conversation would pointless but to mention that when I said I was unhappy that no-one had called me & this was now the third call I have made to find out if my light fittings were available for collection, Kenny's response was to ask if I had just called for an argument. Unfortunately the conversation just went downhill from there. I was aware that his son worked at another store but since he was the only other person in a managerial position I contacted him to mention this incident because this is what you do when you have a complaint regardless of the level of the person involved, to which I found, unfortunately, he is very much his father's son.
Needless to say my money will not be spent in this store unless of course, the company changes hands!
02-11-09
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