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Perkins Dry Cleaners London

Perkins Dry Cleaners London

1 2  Reviews

Dry Cleaners in London - Belsize Park
171 Haverstock Hill , Belsize Park, London, NW3 4QS
+44 (0) 20 7722 8038

Perkins Dry Cleaners offer a next day dry cleaning service. They also do tailoring, repairs and alterations.
Tags: alterations, covers, curtains, duvets, leather, mending, repairs, suede cleaning, wedding dresses


Perkins Dry Cleaners London Reviews


Avoid - Perkins near Belsize Park tube damaged a new viscose dress worn only once I brought in for cleaning. After being dry cleaned, the bright yellow dress was covered in white spots. I did not receive any apologies, the dry cleaners refused to refund the cost of the dress or dress dry cleaning service for the dress. They also accused of lying and claimed I brought in the dress in that condition. I am dismayed by the employee's attitude and rudeness. I will never use these cleaners again.  
Tags: dry cleaner

Rating  1

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DO NOT USE. TERRIBLE SERVICE. - Perkins near Belsize Park tube (which is unrelated to other Perkins throughout
London) ruined a wool coat I brought in for cleaning. Perkins over-cleaned the
coat, damaging the wool in spots and practically severed a sleeve by destroying the wool around the seams. Not only did the employee fail to apologise, but he proceeded to

- accuse me of damaging the coat myself and failing to notice it before,
- disparage my coat as old (but it is from the winter 08/09 season),
- argue with me over the age of my coat (even though I can produce objective evidence),
- threaten to send the coat to a laboratory to prove the holes were there for a
long time and that the coat is old (I encouraged Perkins to do so at which point this was dropped by the employee)
- claim Perkins had not cleaned it at all (patently false, as Perkins completely ruined the coat),
among other rude comments.

These outrageous responses were a waste of time which would have been better spent working with the customer in a decent manner to resolve the
situation. The service is appalling. I am dismayed by the employee's attitude. I have never had any problems with any cleaners in London, and I will never use these cleaners again.  
Tags: dry cleaners

Rating  1

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