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Waterworld Aberdeen

Waterworld Aberdeen

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Pet Shops & Supplies in Aberdeen - Kittybrewster
Clifton Road, Kittybrewster Shopping Centre , Kittybrewster, Aberdeen, AB24 4RZ
+44 (0) 1224 277277
http://www.waterworldaberdeen.com

Waterworld in Aberdeen, Aberdeen, is a pet shop. They are known for offering pets, rabbits, hamsters, gerbils and kittens. Waterworld pet shop has its address at Clifton Road, Kittybrewster Shopping Centre.
Tags: accessories, aquariums, tropical fish


Waterworld Aberdeen Reviews


Avoid like the plague - Bought two clownfish. Wasn't allowed to choose which ones I wanted, which should have sent alarm bells ringing.... need to learn to be less polite... Got home, acclimatised the fish, left the lights off until morning, then in the morning I noticed one of the fish had its mouth wide open and white stuff in its mouth. Phoned the shop, very unhelpful, said I couldn't return the fish, and I had to buy a fish treatment from them, which they wouldn't have in stock for FOUR days! My girlfriend also phoned and the manager was very snidey and condescending to her. Told her it caught the disease in my tank, even though it is my first fish in the tank! Then told us the change in water had shocked the fish, even though I bought the salt from them... same stuff they use in their tanks (they told me that!) so the water should have been roughly the same...(I know for a fact the temp, pH and salinity were the same, because I tested the water in the bag!). She told him she was worried the fish couldn't wait FOUR days and might get worse, to which he replied "well, other fish shops are available". She said that she was concerned it might spread to our other fish, to which he replied "it won't spread to your other fish, the clue is in the name... CLOWNFISH DISEASE" to which she replied that as she had already said, we bought TWO CLOWNFISH from him, and irrespective, she had read that it could affect other fish such as angelfish and tangs, at which point he become really aggressive and obstinate. Won't take the fish back, won't offer any help, utterly opposed to advising us on what to do with the poor fish. Avoid this place like the plague.... this is the first time I've ever felt the need to leave a bad review of a place, in my 38years. Should let you know how poor this place is. Disgraceful customer service, especially considering return custom is lucrative with saltwater fish...they just couldn't care less once they have your money. Shocked. Really discouraging for a new fishkeeper like myself.  
Tags: aberdeen, disgrace, fish

Rating  1

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