![Bannatyne"s London](images/business-no-image.jpg "Bannatyne"s London")
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Bannatyne's London
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Reviews
Health Clubs in London
- Kilburn
4 Greville Road
, Kilburn, London, NW6 5HZ
+44 (0) 20 7372 3232
http://www.bannatyne.co.uk
Banna Tyne's offer a range of fitness and leisure facilities including the use of cardiovascular equipment, bikes and a swimming pool. They also provide a range of exercise programmes and classes.
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Bannatyne's
London
Reviews
Cancer? That's 3 months and £25 pls - Having just received the most appalling customer service of any organisation in my life - please read this before you even think of joining Bannatyne's.
My wife was diagnosed with Breast Cancer in January. I requested that Bannatyne's suspend membership until January 2008 as we would not be using the Gym for obvious reasons whilst she underwent chemotherapy and later an operation.
They see this as no reason to allow a suspension for a period. Indeed, they charged my wife 3 monthly payments and a £25 cancellation charge to close her membership as they do not "do suspensions".
So if you are happy to join an organisation with this attitude (I see the OFT has already investigated their membership contract and enforced some changes) then they are much the same as other places.
But please don't get ill or you will find such a low level of customer care that will astound you!
24-03-08
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