Bridges London

3 2 Reviews

Beauty Salons in London - Southwark
21-27 St. Thomas Street, 2 , Southwark, London, SE1 9RY
+44 (0) 20 7403 3600

Bridges are confectioners selling a selection of newspapers, magazines, confectionery, greeting cards and tobacco products. Some of their branches sell sandwiches, snacks and hot beverages. Bridges is a unisex hairdressers that specialises in a range of colouring treatments including highlights, lowlights and tinting. They offer a discount facility for students and employees of St Guy's Hospital.

Tags: colouring - high, hair, hair salon, hairdresser, hairsalons, low lights

Bridges London Reviews

Shocked !.

1 reviews

Horrible Experience! - I had the worst manicure experience in my life at Bridges which I could have ignored if I wasn’t treated so badly at this salon.
The manicurist appeared to be in a bad mood from the very beginning.
I had brought along two fairly new cuticle cutters and asked her to use either of them when doing my nails. The moment I requested this, she reacted as if I had offended her to no limits. “I honestly rather use mine,” she said in a very angry tone. I travel a lot and always use my own cuticle cutters and have never had any problems from the numerous places where I’ve had manicures. I think it’s just good hygiene and nothing personal against any salon. I simply told her that I needed to use mine. She got so angry and started making faces, shaking her head and snatching and slamming the tools. I told her I didn’t think I was asking for something weird and that there was no need to make such a big deal about it and that she only needed to do what she could with my tools. She appeared to be fuming then proceeded to take all her anger out on my hands and nails. I’ve never seen anyone cut cuticles as furiously and aggressively as she did. She was so rough and what she did hurt. Surely enough, there was blood all around one of my thumbnails. I didn’t say anything about the blood and asked her to push in the remaining cuticles and not to cut anymore. From the filing to choosing color, the experience didn’t get any better and when I finally couldn’t take her attitude anymore, I asked her to just apply a clear coat of manicure and no color. I couldn’t wait to get out of that chair.
When she was done with me, the manicurist spoke to a woman who appears to be the salon’s owner in a back room. As I went to pay, I was debating with myself whether or not to mention what had happened and how upset I was to the owner. Before I made up my mind, the owner brought it up on her own when I asked how much I owed them. She said that the manicurist asked her not to charge me and then added in an accusatory tone that what had happened was really unnecessary! I told her I thought it was unnecessary of the manicurist. She insisted it was unnecessary of me and added that she didn’t want to get into it!!!
So I just had a terrible experience, you can see the blood on my nail, you’ve never spoken to me before and yet you decided that I was at fault and when I attempted to respond you decided you didn’t want to discuss it?! Why bring it up then if you “don’t want to go into it?”
To this moment, I have no clue what the unnecessary action on my part was--except maybe for putting up with the poor treatment I got for as long as I did and not cutting it short and leaving earlier. I told her it was not unusual to want to use my own tools and that the fact that the manicurist felt more comfortable using her own tools didn’t justify all the anger, let alone taking it out on me in that manner. The owner kept saying over and over that the manicurist had many clients who were happy with her work! Good for her but how does that make the way she acted any less wrong or unprofessional?! I was interested in discussing what had happened and not in evaluating the manicurist’s career!
To be honest, I would have preferred to have paid something for the service that I got (as poor as it was) and heard that they were sorry I had a bad experience at their salon. That could have ended it. Instead, the owner added insult to injury. To me, the way she handled this and how she wasn’t even open to hearing what I had to say but felt free to blame me speak volumes of how little customers and their satisfaction matter at Bridges.
I told the owner I was going online and writing a review based on my experience.
To be completely fair in my review, I’d like to add that my mother had a haircut and a blow dry at the same salon and was satisfied with the service she got.
I was looking forward to a relaxing manicure experience. Instead, I left Bridges with poorly filed nails, no color, blood on one nail and very high stress levels.
Will never be going back to this salon and I strongly don’t recommend it!
01-11-10

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Joon D.

1 reviews

Best haircut... again! - Found Bridges through Aniko, a hairstylist I first met when she worked at Tony and Guy's back in 2007. She gave me my best haircut ever: a short bob-cut, with a softened and asymmetrical fringe. I received lots of compliments for it.
Having moved house I tried the local T&G (Islington) and was very much disappointed by the result.
Fortunately I found Aniko again and WOW! She did it again... the best haircut ever! This time I had really long hair (I'd been avoiding hair salons for over a year) and asked for something shorter but feminine and easy to maintain and I left the length up to her. 1hr later and my hair looked stunning (she created some layers, with a mid-length round hairstyle flicking out on the shoulders etc). 2 days later and the style/blow-dry is still looking great.
Stylist: Aniko
Cost: £45
Result: beautiful... turned lots of heads on the way home!

Ms J David

19-08-09

Tags: hair, hair salon, hairdresser, hairsalons

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Bridges London

Bridges London Reviews

Shocked !.

Joon D.