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The Watch Lab Chester
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Reviews
Jewellery in Chester
20 Eastgate Street
, Chester, CH1 1LE
+44 (0) 1244 316316
http://www.thewatchlab.co.uk
The Watch Lab offer quality watch repairs and restorations to all watches, as well as stocking a large selection of new watches.
Tags:
repairs service, watches
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The Watch Lab
Chester
Reviews
STEER CLEAR OF THIS BUSINESS - Feel free to PM me for details on the below. Also, beware of any reviews which may have come from the owner of the company – it’s worth treating them with suspicion.
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I needed a battery replaced - I was told they would package it and send it to Seiko.
Then they rang me NINE TIMES over EIGHT WEEKS telling me SEIKO had found a fault with my watch – £149 to repair. It was the same sales call each time.
It turned out THEY HADN'T SENT IT TO SEIKO, and there was nothing wrong with my watch - THEY WERE LYING TO GET ME TO PAY FOR UNNECESSARY REPAIRS!
When, after the eighth call, I let them know in no uncertain terms that I knew they were lying, and that I STILL didn't want these repairs completed, I got a final call reporting a new fault. Investigation by Seiko themselves confirmed that somebody had taken a magnet to my watch! I eventually got a full refund.
However, the people who knowingly lied to me in those nine phonecalls still work at the Manchester branch, and the company has opened about 8 branches in just 10 years. I wonder how...
07-09-10
Tags:
Watch, Watch Lab, watch repair, watches
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