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Action Bikes London

Action Bikes London

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Cycle Shops in London - Charing Cross
23-26 Embankment Place , Charing Cross, London, WC2N 6NN
+44 (0) 20 7930 2525
http://www.action-bikes.com

Action Bikes sell bicycles and a range of accessories including helmets, protective clothing and locks. All the bicycles are fully guaranteed and receive a 26 point safety check. Delivery is free and the first service for any bike purchased is complimentary. A repair service is also available.
Tags: bike, bmxs, clothing & footwear, customer service, mountain bikes, safety helmets, second hand, servicing & repairs, shop, used sales


Action Bikes London Reviews


They'll let you down - Rude and unhelpful, these guys just don't want your business.

To save money and get some much-needed exercise, I decided to get a a bike under the "cycle to work" scheme. "Action" Cycles was listed as the nearest shop taking part in the scheme.

I rounded up a list of the accessories I'd need with the bike and headed down to the store.

A surly employee carefully typed the order into the computer and said he would give me a call in about 3 days when the items were ready.

After hearing nothing for a week, I called them. They said, "Everything's here apart from the helmet and lock. Would you like to come and collect?"

I declined. What use is a bike in London without a lock, or a helmet?

After no word from them for another 10 days, I called back again. This time they said, "Everything's ready apart from the top and jacket you ordered."

I asked them where they had gone, as last time it was only the lock and helmet that were missing ...

They said, "Oh, someone must have told you the wrong thing. The top and vest are oujt of stock with the manufacturer and won't be in for weeks."

So I have here a voucher for over £500 that "Action" bikes don't seem to want. I'm not sure that I want to be a customer.  
Tags: bike, convenient, customer service, shop

Rating  1

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