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Helen Dean's Hairdressing Edinburgh
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Reviews
Beauty Salons in Edinburgh
- Leith
3 Albert Place
, Leith, Edinburgh, EH7 5HN
+44 (0) 131 553 1094
Helen Dean's provides a traditional grooming service. They also trim beards and moustaches.
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Helen Dean's Hairdressing
Edinburgh
Reviews
My daughter had her hair cut and coloured recently, using a groupon deal. Absolute disaster ! Not only was bleach left on her hair for an hour resulting in a weeping, burned scalp, the resulting colour was patches of brash yellow. The cut was uneven and shocking for what we had believed would be a competent hair dresser cutting it ( apparently it was the manager who cut and coloured it). The whole experience was distressing and resulted In Immediately going to a reputable hair dressers to try to rectify the damage done.
I would strongly advise people not to use this salon - if the price feels really cheap, the cut and colour will feel cheaper!!
12-05-16
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There are plenty more salons! - I bought a Groupon voucher to use here and called up to book an appointment, I was immediately asked if I had a voucher and was told to call the 'groupon line', so I hung up and called the number which was still in the same salon, the owner obviously did not want to talk to someone who had purchased one of their own advertised vouchers. Good start.
I was then told that the first appointment they had was febuary, at which point I was speechless, considering that is three months away. I asked why and she said they were booked up until then, which I didn't believe so pressed the matter and was told that because I had a voucher and was not paying full price there were only a select few spaces. There are absolutely no terms or conditions that state that the appointments were limited, or restricted. By the sounds of it they have given one appointment per week to groupon buyers, you would think they were using groupon to gain customers and business.
I then spoke to the manager who was the rudest salon owner I have ever spoken to, her words were 'do you want the appointment in Febuary or not', followed by I am not standing here arguing, go complain to groupon (after my asked two questions and stating that their offer was fausely advertised). I was made to feel like SCUM because I bought a voucher that THEY had put out there to buy.
Safe to say I DO NOT RECOMMEND this salon, purely for the owners attitude and false advertising, you would think in this economic climate they would want to encourage people into their place.
26-11-11
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