Craftworks London

1 2 Reviews

Arts & Crafts in London - Ealing
108 Northfield Avenue , Ealing, London, W13 9RT
+44 (0) 20 8932 0877

Craftworks London is a craft shop providing services throughout London. They are pleased to offer craft materials and art materials. The address for Craftworks craft shop is 108 Northfield Avenue.

Tags: art books, arts & crafts, children, childrens parties, Ealing, hand crafted

Craftworks London Reviews

Sally D.

2 reviews

Not kid friendly - While I adore the decupage thing Craftworks has going, I have two major problems with them.

They freak out when children touch anything. Hello? Aren't they marketing themselves as a children's craft shop? They have no business being in a business for children if they can't handle children being in their shop.

Secondly, they have just a tiny little bit of everything and charge way too much. They should focus a little harder on a few things and actually carry a selection that means something. 17-12-09

Tags: children, childrens art, childrens parties, crafts

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Becki E.

1 reviews

CraftWorks Ealing - run away! - When I first walked into CraftWorks Ealing I thought I had found a place that I could be a regular patron and recommender of; I even considered it interesting enough to think about holding my children's birthday parties there. However within twenty minutes this illusion was well and truly shattered. My son has an autism spectrum disorder and as such his behaviour can be a little challenging (I feel I must point out that he is not one of those violent, screaming children portrayed by the media, just challenging, especially when we do something out of routine). I find the best way to deal with it is to simply tell him that what he is doing is not okay and to remove the source of the problem. Now in this case the source of the problem was a ramekin dish with about a centimetre of PVA glue in the bottom for a craft project we had paid £17.50 to do. My boy (who only turned 5 the day before) had decided it was the height of fun to vigorously stir this glue, splashing a little on the table in the process of stirring it, and to paint me with it (I'm still peeling it off my fingernails 30 hours later). Now kids, glue, we expect mess. Apparently the proprietor of CraftWorks Ealing does not. She came over and outright told off my child in front of both me and my mother-in-law despite that fact that I had clearly already disciplined him. As I could see she was getting annoyed I removed the glue from my son and told him to get on with choosing srubbishs of paper for our project. So what did the proprietor do? She came over with another dish of glue for him! And then had the nerve to complain when he resumed stirring it straight away! She acted like he was painting the walls with it when in fact most of it ended up on him and me.
Twenty minutes into our session she asked us to leave. Pretty extreme response to glue stirring if you ask me. Now in my opinion if you ask someone to leave your premises before you have provided the service they have paid for you give them a refund and everyone goes on their merry way.
Not so at CraftWorks Ealing. When I realised my mother-in-law had paid £8 extra for us to sit in the shop and do the activity rather than take it home I went back to the shop, on my own, to request a refund. Rather than give me my money back or politely inform me of a no refund policy she made a personal attack on me and my five year old son! Yes, you read that right, a personal attack on a five year old from a woman in her 40s. She called him a horrible, obnoxious little b*****d and this was after I had informed her of his autism spectrum disorder. Now as I would say to my son "this is not okay".
I also noticed that despite the fact the shop is not registered with Ofsted as providing childcare on non-domestic premises there was a child in the craft area (as you can imagine full of craft knives, glue and all other manner of things no child should have access to) completely unsupervised and she could not have been older than 8. She was not the proprietor's daughter (my m-i-l asked)just a child who had been left there for the afternoon by her parents. I hope said parents read my comments and realise that they are not leaving their child in a safe environment or with a safe person.
To sum up, if you want to be treated with contempt, no respect and have your children insulted CraftWorks Ealing is the place to go. If, like me, you like friendly, smiling staff and a warm environment go to the Skylight Cafe across the road. 29-11-09

Tags: arts & crafts, craftworks, Ealing, glue, hand crafted