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Quicksilver London
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Reviews
Amusement Parks & Arcades in London
- Wood Green
117 High Road
, Wood Green, London, N22 6BB
+44 (0) 20 8889 1639
Quicksilver is an amusement arcade that houses a number of fruit machines and games. They do coin exchange.
Tags:
arcade, fruit machines
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Quicksilver
London
Reviews
rude staff Daniella - First of all, I have been a quicksilver customer for over 10 years. I have seen many staff members come and go in the turnpike lane and wood green high Road branch.
This Danielle or daniellea as she calls herself is the most disrespectful member of staff that quicksilver has ever employed. She has little understanding of English speaks poor English yet so rude to customers.. I couldn't take it anymore so I asked to be banned from that shop. On average I would spend £700 per week in that one branch.
Daniellea is always on her phone. she has two blind spots that she has chosen for this. It makes me feel uncomfortable for all I know she is setting up a hit on me or the shop also feel neglected as her phone seems to be more important than helping quicksilver customers.
She regularly smokes in the staff office
Customers can see this as she sometimes would leave the door open
Its not only unprofessional but it's also illegal to smoke in the building
Seems like the standard of service is slipping at quiksilver
Another problem is the match play
They make you feel so shallow when you ask
On more than one occasion I have experienced and witnessed daniellea and the other slim tall foreign lady... Get members to sign for match play then make an excuse as to why they could not have it
I suspect they are pocketing this money
Machine reservation: you are meant to be given 30 minutes too many times I have seen daniellea remove the sign after 5-10 minutes
It's not fair
It's not right
And it causes Unessesary arguments in the shop
Even though I filled in an application to quit receiving text from that particular quicksilver daniellea has failed to put this in place
Earlier today I was standing at the counter in the turnpike lane office when she walked in claiming I was banned and she will email my details to the turnpike lane store
It was obvious she is upset that I no longer visit 117 high Road n226bb to play
Her actions caused me to feel embarrassed
She then mutterd something to the staff member in turnpike lane and walked out while they were asking her to clarify
Unprofessional and childish to say the least
The staff in turnpike lane asked me to leave until they could clarify what daniellea was saying
As a result I will no longer use any branches of quicksilver in the UK and abroad if any even exist
I've had enough of the disrespect and bad customer service
I will now stick to cashino which is only a few doors away
One thing is certain at cashino... .win lose or draw
Customer service remains the first priority
Bring back your oldies like Rita
She was good for business
Friendly polite etc
The influx of foreign staff is ruining the business
Since daniellea started less and less people go to that particular quicksilver branch
What a shame
Cashino and ladbrokes all the way now :)
22-03-15
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