|
Gusto Italiano Sheffield
1
1
Reviews
Coffee & Tea in Sheffield
- Sheffield City Centre
18-20 Church Street
, Sheffield City Centre, Sheffield, S1 2GF
Gusto Italiano serves fresh, cheap Italian food with Pizza ranging from £2. 80 at lunch time.
Tags:
cafes, seating area, snack shops & tea rooms, takeaway
|
|
Gusto Italiano
Sheffield
Reviews
Rude, Unpolite & Arrogant - Despite the fact the food looked fantastic I think the service and manners of the italian lady who runs the place leaves much to be desired. On both of the 2 occasions I have visited this italian I have had a very poor experience. The first time I was looking for a quick bite. I love italian food so unwittingly I walked into the restaurant with a starbucks coffe in my hand. My brother was ordering and I tryed my best not to have the cup on show as I had seen the place served coffee. The lady owner came directly over to me and told me "not to bring this cup into her resaurant again". I was visually embarrased which led to me getting up to leave before my brother had received his order. She blocked the doorway so she could have her say with me on the way out aswell to which I responded that she had just alienated a paying customer. My brother took this all as her having a joke, so on his advise we went to the same place a month later. The italian lady was serving and instantly recognised me. She came over and removed the food that I had pointed at from the hot counter and put it in the back. When I came to order she said that she had none of the food that I was after and offered an alternative to which I said that would be fine. Her manner and attitude was that of someone trying to be awkward. When I got to the till to pay for the food she came to the till girl and told her that only 1 portion of lasagne was available (which my brother had asked for). I had waited in a queue and discussed my order, and had given this place a second chance after they had embarrassed me the first time. I understand that this is an italian food establishment, however they should be aware that british customers expect manners, or they do what I did today and went to eat somewhere else. She has done a great job of faking it for reviwers here and for the award they have on show in the restaurant in my opinion. If you cant have some manners for your customers then they will turn on you and spread the word about how you treat people. ie 1 happy customer may tell 1 friend, an unhappy customer will tell at least 10. If you dont care about people attitude when your giving them money then this is the place for you, however if you like polite service and a bit of respect go to somewhere that has customer service standards like starbucks or pizzahut.
03-09-08
Report this Review
Would you like to submit a review of Gusto Italiano, Sheffield? A Gusto Italiano Sheffield review will help create a directory of recommended Coffee & Tea in Sheffield. If Gusto Italiano Sheffield is owned by you, then claim it today. Business owners who claim a business can update the description and add new tags and photos.