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Ecco London

Ecco London

1 1  Reviews

Shoes in London - Marylebone
445 Oxford Street , Marylebone, London, W1C 2PP
+44 (0) 20 7629 8960
http://www.ecco.com

Ecco sell a range of footwear for men, women and children. They also stock a range of accessories such as insoles, polish and laces.
Tags: casual, formal, kids footwear, mens shoes, smart, sports, trainers, womens shoes


Ecco London Reviews


Misleading and awful - We went specially to this store (Oxford Street), trekking along with the kids on a cold evening after school, to buy them winter shoes, as the website showed quite clearly that this "Flagship" store stocked kids shoes. When we got there we were disgusted to find that the staff just showed us a sign saying "This store does not stock children's shoes. Go to south Kensington." when we complained, saying that the website was misleading, the staff in the shop said this was nothing to do with them and offered no apology for the inconvenience (never mind cost of parking etc) that their misleading information had caused us.

This was very, very poor customer service. I'm not sure I even want their shoes if this is their attitude to customers.
  
Tags: kids footwear

Rating  1

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