|
Momento London
1
1
Reviews
Italian in London
- Ealing
62 Northfield Avenue
, Ealing, London, W13 9RR
+44 (0) 20 8840 1115
Momento serves Italian cuisine.
Tags:
cuisine: italian, pasta, vegetarian dishes
|
|
Momento
London
Reviews
WILL NOT BE GOING BACK - We went for dinner a few weeks ago at Momento and ordered 2 pasta dishes, a garlic bread and a bottle of wine. Service was average at best, with no smiling or please and thankyou's. This we were willing to forgive as the food did arrive promptly.
However, upon inspecting the king prawn pasta dish there were only 2 prawns present, at nearly £10 for this dish, more was expected. We mentioned it to the waitress and she said nothing with no apology or explanation. Following dinner it took approx 20 minutes for them to clear our plates even though they were not very busy.
When our bill arrived there was a 12.5% service charge added. We asked if this could be taken off as we would pay this by cash. For two reasons - to ensure it went directly into the waitresses pocket and not to the restaurant owner and secondly the service had not been that great and we did not want to pay the full amount. The waitress did this without question and we paid our bill. Whilst we were finishing off our drinks the 'manager' came and told us in a very aggressive tone that she was waiting for the service charge. We tried to explain what we have previously mentioned however she started raising her voice saying that we had to pay it as it was compulsory! (If this is the case why not add it to the cost of the dish??)
All in all the food is average, the service is average but the attitude of the managment leaves a lot to be desired. We will not be going back.
12-08-09
Tags:
PASTA
Report this Review
Would you be willing to add a review of Momento London? Help create a directory of recommended Italian in London by adding your Momento London review today. If Momento London is your business, why not claim it today! After claiming your business, you will be able to improve your business listing.